The Wonderful World of the Gundampilotspaz

Is Xbox360 like the most fault-prone device in the history of video gaming or what? As if in a deliberate attempt to add injury to insult to injury, Microsoft provided only a 90-day warranty, AND staffed their call centers with a goodly numbers of jerks. To wit, this recent conversation Richard had when trying to get his Xbox360 fixed under warranty repair:

“Jose gets on the phone and tells me in no uncertain terms that it is not going to happen. He is rude from the get go. He says I tampered with it so he will not authorize anything. I tried to explain that I was had a computer professional see if it was repairable. He said he didn’t care, it was tampered with, No repairs. I said what was stopping me from buying a PS3 and leaving my “brick” behind. He then told me that it was my choice if I wanted to do this.

I asked for his supervisor. He said “I am the supervisor.” I reiterated that I wanted to speak with his boss. He informed me that I was not going any higher up that he was the end of my line. He then gave me a “circle warning” and I would get only one more. He said, ” we have delt with this issue and we will not revisit it again. If you bring it back up I will hang up on you.”

Then he said it. The reason I am writing this to you.

“Is there anything else I can help you with… and by the way I am laughing at you.”

I responded, “you are what?”

And he enunciated, “I am laughing at YOU.”

And then he hung up.

That is it. The end of the conversation with Microsoft Xbox 360 support.

Any idea who I go to now?”

Whaaat? Why is he laughing? Why would anyone say such a thing?

Everyone who hates the Xbox seeks this kind of thing out, I think it’s funny. If I owned an Xbox I’d be angry and panicked. But since I’m too smart to buy a 360… I laugh…

And I just insulted most people who would end up reading this.

Source: The Consumerist

Tags: Gaming, Xbox 360, humor, insane, interesting, microsoft, news, nintendo, technology, video games //